Download Full Outline
Course
Strategic AI Dialogues: Conversational Intelligence for Business Innovation
CompTIA Certified Badge
An immersive journey into the realms of Natural Language Understanding (NLU) and Large Language Models (LLM), key technologies that are transforming the way businesses interact with customers and streamline operations.
ID:TTAI2060
Duration:Half-Day
Level:Introductory
Format:

Upcoming Public Course Dates

Class Schedule
Group Training
Special Offers
Course Schedule Available By Request - Contact Us

Group training options will be displayed here. Contact us for more information about group training opportunities.

Special offers will be displayed here. Check back later for promotional deals and special pricing.

What You'll Learn

Overview
Objectives
Audience
Pre-Reqs
Agenda
Follow On
Related
Expand All

Overview

CompTIA Authorized Partner Badge

This engaging half-day workshop is crafted for business professionals eager to harness the power of Conversational Artificial Intelligence (AI) within their organizations. It's an immersive journey into the realms of Natural Language Understanding (NLU) and Large Language Models (LLM), key technologies that are transforming the way businesses interact with customers and streamline operations. Through this course, you'll discover how to leverage these AI advancements to boost customer engagement and operational agility, making your business more responsive and efficient.

NOTE: This session is a core component of our Exploring AI for the Enterprise Kick Start Series, a collection of engaging short courses designed to guide business leaders, IT professionals, and data analysts through essential AI knowledge and applications. Each workshop in this series, led by industry experts, covers specific AI topics ranging from foundational concepts to advanced tools like conversational and generative AI - providing practical skills and strategic insights. Participants can attend individual sessions or the entire series to fully harness AI's potential for business innovation and gain a competitive edge.

Objectives

  • Drive Efficiency and Innovation: Learn how to integrate NLU and LLM technologies into your business, automating processes and fostering innovation, leading to increased operational efficiency and reduced costs.
  • Enhanced Customer Experience: Understand how Conversational AI can transform customer interactions, providing more personalized, efficient, and engaging experiences.
  • Informed Decision Making: Gain insights into how AI can analyze large volumes of data, offering deeper business insights and aiding in more informed decision-making.
  • Competitive Advantage: Stay ahead of the curve by understanding and implementing the latest in AI technology, setting your business apart in the marketplace.
  • Practical Application: Move beyond theory with real-world examples and case studies that demonstrate practical applications of AI in various business scenarios.

Audience

This session is aimed at business leaders and managers looking to integrate conversational AI to improve customer engagement and operational efficiency. Great for those focused on innovation, customer satisfaction, and streamlining processes. Roles might include: Business managers, customer experience leads, product managers

Pre-Requisites

  • Basic experience in customer engagement or business process management
  • Familiarity with digital or conversational tools
  • Interest in exploring customer-focused AI solutions

AutoGPT in Action: Artificial General Intelligence (AGI) Basics for Everyday Business Use

Agenda

  • Getting to Know Conversational AI: The Basics
  • The Power of Understanding: Exploring NLU
  • Revolutionizing Responses: The Impact of LLMs
  • Conversational AI and Customer Happiness: A Perfect Match
  • Streamlining with AI: Smoother Operations Ahead
  • Creative Conversations: Designing Engaging AI Dialogues
  • Ethics in AI Conversations: Ensuring Responsible Use
  • Measuring AI Success: Beyond the Hype
  • Integrating AI: Seamlessly Adding Intelligence
  • The Future of AI Conversations: What's Next

Follow On Courses

AI Basics for Everyday Business Users: Getting Started with AI Tools & Technique
AI for Business Users Boot Camp / Part 2: Transforming Business Ops with Cutting-Edge AI Apps
Implementing AI in Business: Stakeholder Strategies for the Modern Data Driven, Automated Enterprise
Understanding, Harnessing & Applying Generative AI for Decision Makers and Architects
Streamline, Optimize, Succeed! AI & AIOps Automation Basics for Non-Technical Business Users
Exploring AI Operations: Strategies for Testing and Deploying Intelligent Systems for Success
Leveraging OpenAI for Enterprise Solutions: Business-Focused AI Boot Camp

Related Courses

Streamline, Optimize, Succeed! AI & AIOps Automation Basics for Non-Technical Business Users

Connect with us

Tailor your learning experience with Trivera Tech. Whether you need a custom course offering or want to schedule a specific date and time for corporate training, we are here to help. Our team works with you to design a solution that fits your organization's unique needs; whether that is enrolling a small team or your entire department. Simply let us know how many participants you'd like to enroll and the skills you want to develop, and we will provide a detailed quote tailored to your request.

Contact Trivera Today to discuss how we can deliver personalized training that equips your team with the critical skills needed to succeed!